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Home Security Stores Technical support is staffed with experienced, trained personnel's to provide the Do it yourselfers and dealers with the expertise you need when you need it. We offer Phone, Email and Forum technical support service for our customers.
With our quality systems and product knowledge, we strive to maintain integrity in this Security industry that keeps the consumer confident in the products & services they receive.
Programming and enrolling products into your system is not included in Tech Support. However, if you would like to buy one-on-one programming support from us. We would be more than happy to help you on your programming needs. You'll work individually on programming your security system with a security specialist. Click here for more details.
Home Security Store's technical staff will help you troubleshoot the products that you buy from us. In that regard, we offer phone, e-mail, and web site forum tech support. At Home Security Store, we want you to be satisfied. This means we will help you identify, diagnose, and resolve your technical problems.
Please keep in mind, although we will do everything we can to meet your technical needs, a few products do fall under our limited technical support policy. To see if a particular product falls under this category look to the product page as a guide. There you will see your support policy listed under the warranty and return policies.
In addition, when remotely diagnosing and solving difficult technical problems there is always some chance for error based on us not physically being there. Therefore, our advice is based on your own description of the problem and is provided in good faith and to the best of our ability.
This document was last revised: February 6, 2014