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Home Security Store’s technical support is staffed with experienced and trained professionals who will help you program your security system from start to finish.

You'll get One-On-One uninterrupted time to work with a security specialist.

We offer this additional support on only the products that we sell. If it is a product that we don’t sell, we cannot help you. We apologize, but there is no refund on minutes not used. Once you make this purchase, you can call our Tech Support to use your minutes. Before you call, please have either your invoice number or your billing zip code with you. Thank You.

When remotely diagnosing and solving difficult programming problems there is always some chance for error based on us not physically being there. Therefore, our advice is based on your own description of the problem and is provided in good faith and to the best of our ability.