If you would like to purchase additional tech support you may do so in increments of a half hour for $45 or one full hour for $80. We offer this additional tech support on only the products that we sell. If it is a product that we don’t sell, we cannot help you. We apologize, but there is no refund on minutes not used. Once you make this purchase, you can call our Tech Support to use your minutes. Before you call, please have either your invoice number or your billing zip code with you. Thank You.