Shipping

FREE Shipping on All Orders over $199


All in stock items are usually shipped the Same Day (*not including weekends and holidays) provided that the orders are placed before 2 pm PST. Next Business Day Air or 2nd Business Day Air can usually be shipped the same business day. Orders placed by internet or by phone receive the same priority handling.

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Standard Continental US Ground Delivery


All ground orders are shipped from our Southern California facility at normal UPS rates. Please see the delivery map below for standard delivery times).

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Next Day and 2nd Day Continental US Delivery


For even faster service, we offer Next Day and Two Day Service (shipments will be delivered Monday-Friday) to home or business addresses (express service not available for PO boxes). For Saturday delivery rates, please call 1.888-501-7870. Note: some oversized products may require additional shipping charges in which you well be notified before shipping.

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3rd Day Continental US Delivery


We offer 3rd Day Service (shipments will be delivered Monday-Friday) to home or business addresses (express service not available for PO boxes). Note: some oversized products may require additional shipping charges in which you will be notified before shipping. Sorry, we cannot guarantee UPS 3rd Business Day shipping. Only UPS Next Business Day and UPS 2nd Day shipping methods are guaranteed.

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UPS 2014 Holiday Schedule


UPS does not deliver on the following 2014 dates:

Memorial Day - Monday, May 26
Independence Day - Friday, July 4
Labor Day - Monday, September 21
Thanksgiving - Thursday, November 27
Day after Thanksgiving - Friday, November 28
Christmas Eve - Wednesday, December 24
Christmas - Thursday, December 25
New Year's Eve - Wednesday, December 31
New Year's - Thursday, January 1

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International Orders


International orders may be subject to customs or import duties once the package reaches the destination country. These additional charges are the responsibility of the recipient; we cannot control or predict these charges. Since custom's policies vary widely from country to country, you may want to contact your customs office for further information.

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Back-Ordered Items


If the product you have ordered is currently unavailable at any of our warehouse locations. This item may not have been available either when you ordered it originally or another customer's order placed ahead of yours may have depleted the available inventory. We apologize for this inconvenience.

Many backordered items are restocked within 3 - 10 days. Once restocked, your order will be shipped to you via Ground Delivery at no additional charge. However, for faster delivery we will expedite your back-ordered product for an additional shipping charge (please call 1-888-501-7870 to arrange expedited shipping).

For international orders, we require that all items of an order be in stock before shipping. If one or more items are in backordered status, shipping will be put on hold until all items are available for one shipment. If you would prefer to split the shipments, please email and request partial shipping and we will process the products that are in stock and ship the backordered items separately when it becomes available. Shipping charges will apply for each shipment.

If you would like to cancel your backorder, please send us an email at cancel@homesecuritystore.com or call 888-501-7870

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Special Order Items


Specially-ordered items are not stocked in our warehouse but can usually be shipped within 3 Days. Special-ordered products cannot be canceled once the order has been placed, nor are they refundable.

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Approximate Delivery Time by UPS Ground Shipping Map


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This document was last revised: July 24, 2014