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Rating: [139]   Write a Review | Read Reviews
Rating: (4.54)   # of Ratings: 139   


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Showing comments 61-80 of 139 (Previous 20 | Next 20)
61. Tiki1718 on 11/26/2011, said:

Hi, Home Security store's website was very user friendly. I entered the product name I needed for my home security alarm in the search box. A list of variable products with a picture of the item and all the details were listed. This really made it easy for me to view and read the product I was needing. My selection was chosen and the process to check it out was even great. No hassles, no waiting, all the information was there to review on the product I choose to purchase. Each step process was smooth, just like sailing on calm waters and feeling the cool breeze in your hair and face. I was kept informed of when my order was shipped and when it was to arrive. I was very impressed with the excellent and outstanding service provided by Home Security store's website. I have shared my experience and the product I purchased with co-workers at my employment. Even those who don't own a home alarm system yet. I did let them know how much I liked shopping at the Home Security store and highly recommend they visit the website. Since they never know until they've given it a try and who’s to say, someone they know just might need a product from the Home Security store. Thank you for providing an excellent user friendly website

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62. SHERRYJEWELL on 11/16/2011, said:

I received my order everything was correct. I would recommend this store for my next order.

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63. Nenash on 11/9/2011, said:

Fast shipping and a good home product. It was fairly easy to set-up. Devices are self registering, and work well. Initially, the programming took a bit to figure out, but is fairly basic. If you don't want to customize your security system, it basically works out of the box with default alarm settings (once your devices are registered). There are lots of YouTube videos that show setup, etc. If you are new to alarm systems, I highly recommend you view as many as U can, prior to installing anything. This will save you from doing things twice

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64. mlgoodwin10 on 11/9/2011, said:

I ordered my products, two keyfob remotes in hope that the package would arrive before the technician came to install my security system and sure enough it arrived a day before. So I was able to complete my alarm package on the day of installation. I did a comparison with Amazon.com and Home Security Store was far better in shipping and delivery service. I am extremely satisfied with their service. Thank you Home Security Store.

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65. dwj664 on 10/17/2011, said:

I have ordered several times and have been very satisfied with their price and prompt service. I am planning to use them for future supplies.

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66. Yobcastro on 10/3/2011, said:

It was good enough, based on the information on the website, thanks so much, appreciated.

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67. Heather Wegert on 9/28/2011, said:

Our overall experience with Home Security Store was amazing! We haven't hooked up our alarm yet, but it arrived quickly and in perfect condition.

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68. angel_ivan_cal. on 9/16/2011, said:

I'm very pleased with my purchase and with the assistance of the customer service representative that answer all my questions. Thank you Home Security Store

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69. mama_lou_3 on 9/12/2011, said:

I was really surprised how fast my order was shipped. If I need anything else I will shop with you again.

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70. brycemi on 9/12/2011, said:

Good experience selecting and purchasing the DSC Alexor items from the web site. Delivery was prompt and all items were as ordered. I hope to do more business with you.

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71. benningtonband.. on 9/10/2011, said:

Product was as advertised and arrived on time. Given that this is a personal security item, I (am glad that I) can't yet attest to its efficacy!

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72. ronbarbzahn on 9/7/2011, said:

Excellent. We ordered online and it arrived earlier than expected. We have yet to set it up, so we may be calling for help. Thank you.

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73. CBPSoldier on 9/7/2011, said:

The Home Security Store gave us the flexibility we needed in today's environment. We wanted to save money and ditched the home phone, the old security system, AND the monitoring! The system we decided on calls directly to our cell phones so we can monitor. The tech support was great (manuals supplied with our system had small print that was a little difficult to read at our age). Support helped integrated our system with the garage system also. Had no problem with a return I had. Tech support hours could be better but if you are satisfied with e-mail, everything should be fine! I might even buy bio-metric equipment with them later. Shipments were fast and complete. Personnel friendly (tech support may have you on hold for awhile but they work with you all the way). I have made three different purchases with them and always the same, fast, courteous, and complete.

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74. John Epatc on 8/16/2011, said:

I very much appreciated the complete inventory, low prices, and fast service. I ordered home security items online from Home Security Store. I found my items easily by performing searches among their vast inventory of home security products. Initially, I was concerned about whether they would stock the items I sought, since I did not originally purchase my home security system from Home Security Store. I needn't have worried, however, as I found exactly what I needed at prices less than I paid for the original items. My order was shipped via UPS the same day as I ordered it, and I received the entire order within three days. I am sold on Home Security Store, and should I ever have another need for their products, theirs will be the first store I will go to for all my home security needs. Many thanks to them for stocking the items I needed at low prices, making it easy to find them and shipping them to me in a hurry!

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75. rudyxbill on 8/7/2011, said:

All items arrived as ordered. I have the basic system up and running and I am taking my time with some of the special features. I have not used the technical assistance yet, but as I get into the final installation it is good to know the help will be there if needed

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76. Lnamiot on 7/6/2011, said:

Awful Tech Support.... Be prepared for 45 minute wait times for tech support! I would suggest paying more money from a company that will answer their tech support phones in less than 45minutes! Would not suggest buying from them. Horrible.

Security Advisor Comment
Your comments regarding the service you did not receive is very important to us. We want customers to enjoy shopping at the Home Security Store so your report of a disturbing experience with Tech Support hold time is a serious concern. First, let us express our deepest apologies. You deserve only the best service, especially when you visit www.homesecuritystore.com. The problems that you mentioned have been brought to the attention of our management team. While the lack of service you experienced is unusual and not the standard of our company, there is no excuse and were working hard on the issue.

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77. debray on 6/25/2011, said:

I am very satisfied with the home security store. This is the third system I have purchased and installed. One for myself, one for a neighbor, and this one I am going to install in my Father In-Laws home

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78. wchamner on 6/23/2011, said:

ordering was easy and quick shipping was very quick product was just what i needed couldnt be happier.

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79. KoosSnyman on 6/9/2011, said:

The sales department was fairly good, but the technical department was excellent at time of implementation. I will keep on doing business with them

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80. Phyllis Marie on 6/7/2011, said:

Received the home security system set it up and was pleasantly surprised at how it let us know when someone approached our house. The way our home sets it is hard to see anyone coming in the drive now we can hear them approaching

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Showing comments 61-80 of 139 (Previous 20 | Next 20)