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In order for this Total Connect product to work properly, you will need to work with a third party monitoring provider. We recommend Global System Security and Sound, Inc.
Learn more about Honeywell Total Connect Services.
Please also keep in mind—Although we do provide tech support for Honeywell devices, we are not able to offer support on routers, modems, switches or any other network/internet related devices or services. Due to the diverse mix of networks, our support for internet or network related features in this product are limited and should be directed to the third party company you choose to deal with.