Need help installing or maintaining your home security products? Home Security Store is here for you. We can provide additional support on items, even if you didn't buy that item from us. However, that item needs to be within our shopping catalog. If it is a product that we don't sell, we cannot help you.
We apologize, but there is no refund on minutes not used. Once you make this purchase, you can call our Tech Support to use your minutes. Before you call, please have either your invoice number or your billing zip code with you. Also, you should have your equipment in front of you and know what questions you are going to ask. For example, if it is a programming problem and/or question, be sure to have your zone list ready to go and your wireless transmitters ready to be programmed.
At Home Security Store, we want the end-user to be satisfied. This means we will help you identify, diagnose, and resolve your technical problems. Live tech support is available Monday - Friday during regular business hours. Please note that the tech support phone number is not the number to call for sales or for shipping errors.