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CONDITIONS OF USE AND SALE

Welcome to the Home Security Store, Inc. Website. By using the Home Security Store, Inc.'s Website. YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE AND SALE, LEGAL NOTICES AND DISCLAIMERS, PRIVACY POLICY and all disclaimers, terms and conditions that appear elsewhere on the Home Security Store, Inc.'s Website.

Legal and Enforceable Online Contract

By processing your pending order through the utilization of your credit card, money order or check, YOU AGREE THAT YOU HAVE ENTERED INTO A LEGAL AND ENFORCEABLE ONLINE CONTRACT WITH HOME SECURITY STORE, INC., AND ACCEPT THE TERMS AND CONDITIONS AS STATED IN THIS “CONDITIONS OF USE AND SALE” TO GOVERN YOUR PENDING TRANSACTION WITH HOME SECURITY STORE, INC.

18 Years of Age to Purchase

To purchase items at the Home Security Store, Inc.'s Website, you must be 18 years of age or older.  Any offers of sale presented on this Website or our Associates' Website are only intended for individuals who are 18 years of age or older.  By purchasing items from this Website, you affirm that you are 18 years of age or older.

Intended for Users Over 13

The Home Security Store, Inc.'s Website is intended for use by individuals of at least 13 years of age or older. The Home Security Store, Inc.'s Website is not directed for use by children under the age of 13. Users under the age of 13 should get the assistance of a parent or guardian to use this Website.

Product Display/Colors

The Home Security Store, Inc.'s Website attempts to display product images shown on the Website as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using.

Errors on Our Website

Prices and availability are subject to change without notice. Errors will be corrected where discovered, and Home Security Store, Inc. reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Home Security Store, Inc. will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the Home Security Store, Inc.'s Website Return Policy.

Pricing Policy

Online prices, offers and selection may vary from our prices, offers and selection at auction Websites, and are subject to change.


Sales Tax Policy

We do business throughout the United States and accordingly collect sales and use tax as required by applicable law.  However, the law governing our obligation to collect sales tax from online purchases may change, and we may be required to collect sales tax from you without notice if there is a change in the law governing online sales.

Paying for Your Order

You may pay for your orders with major credit cards issued in the United States of America. Currently, we accept Visa®, MasterCard®, American Express® and Discover® Card.  You may also pay for your orders with Money Orders or Checks. 

After you place an order using our “Shopping Chart” or facsimile process, we will check the information you give us for validity, such as a valid method of payment or valid shipping address. Your credit card or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Home Security Store, Inc.'s Website reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Validating Your Order

After you place an order using our “Shopping Chart” or facsimile process, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Backorder Policy

If the product you have ordered is currently unavailable at any of our warehouse locations. This item may not have been available either when you ordered it originally or another customer's order placed ahead of yours may have depleted the available inventory. We apologize for this inconvenience. Many backordered items are restocked within 3 - 10 days. With that in mind, we will keep your order open and do our best to ship the item you ordered.

Continental US addresses are shipped out Standard UPS Ground at no additional shipping cost.

Alaska and Hawaii are shipped out UPS 2nd Day Air. (request that all items ship together to avoid additional shipping charges).

International addresses are charged full shipping charge (request that all items ship together to avoid additional shipping charges). If you would like to cancel your backorder, please send us an email at Cancel@homesecuritystore.com or call (888) 501-7870.

Return Policy

The Home Security Store provides a 30-day money back guarantee on all products and services purchased, except special order items. If for any reason you are not satisfied with your purchase, simply notify us by phone at 951-782-8527 and we will immediately issue a Return Material Authorization Number. No restocking fee is charged if the items are returned in perfect condition. Any shipping charges accrued from the Home Security Store are none refundable unless the return is due to our error. The following terms must be met by you.
  • Return the merchandise to us within 30 days of your original receipt of the order.
  • You MUST call Tech. Support at 951-782-8527 M-F 7:00 AM to 3:00 PM for RMA Number.
  • The products must be returned in new, resalable condition.
  • Carefully repackage and double-box the merchandise and clearly mark the RMA on the outside package.
  • You must include all packaging materials.
  • Packaging materials must not be torn or damaged.
  • All manuals and warranty registration cards must be unmarked.
  • We recommend items be shipped with a tracking number
  • Any programming MUST be reset back to factory default. 
  • You must pay any return shipping expense
  • Software that has been opened is not returnable under any circumstances. All software is subject to license agreements or terms established by the software publisher. Be sure to read and agree to the license before using the software.

After complying with the above mentioned terms (i.e., 30-days, Call Tech. Support, Condition, Undamaged Original Packaging Material, Manuals and Registration Documents and Display RMA), please mail your product to:

Home Security Store, Inc.
1760 Chicago Ave., Suite L21
Riverside, CA 92507

You are responsible for all freight charges. However, you will be credited all reasonable and customary freight charges relevant to that item if the wrong item was shipped. Please include the postal receipt in your return package.

Upon receipt of the returned merchandise in good order in accordance with the above and within 30 days of original delivery, we will issue credit to your charge account. You may elect to receive store credit towards another purchase or to simply receive a refund.

We will do our best to process the return quickly. Please allow 14-21 days for processing. Refunds will be credited to the original purchasing credit card account number, or by a store credit.

Shipping

FREE UPS Ground Shipping for all Continental US addresses on all orders over $100.00.  All orders placed on this Website are subject to product availability and will be shipped according to Home Security Store, Inc.'s shipping policies.  All in stock items are usually shipped Same Day (*not including weekends and holidays). Orders placed before 2 pm PST, or 3 pm for Expedited orders (Next Day Air or 2nd Day Air) can usually be shipped the same day. Orders placed by internet or by phone receive the same priority handling.

All orders are F.O.B. our shipping facility. The risk of loss and title for ordered merchandise pass to you upon our delivery to the carrier and/or freight consolidator.

Warranty:

For 12 months after merchandise is received, all products will be repaired free of charge. If reasonable repairs are not feasible or acceptable, Home Security Store, Inc.  may elect to furnish a replacement or make a full refund.

Batteries and Transformers are not warranted. To obtain warranty service, there are no deductibles or hidden fees, just one telephone number to call to take care of all your repairs. Phone (951) 782-8527 for Return Material Authorization number (RMA), then return product, shipping cost prepaid, to Customer Service Department. Home Security Store, Inc. 1760 Chicago Ave. Suite L21 Riverside, CA 92507

Display the RMA number prominently on the outside of the box to avoid delays to your repair.
Products showing abuse, misuse, alteration or lightning strikes may not be repaired or replaced under warranty.

In the event that a product requires repair after one year from receipt of order, Home Security Store, Inc. will assist in having items repaired by manufacturer or suitable repair facility if possible. Customer will be charged for cost of repair and handling.

Venue and Applicable Law

The Home Security Store, Inc.'s Website is created, operated and controlled by Home Security Store, Inc. in the State of California, United States of America. All disputes under this Agreement shall be resolved by litigation in the courts of Riverside County, California including the federal and small claims courts therein and you agree to consent to the jurisdiction of such courts, agree to accept service of process by mail, and hereby waive any jurisdictional or venue defenses otherwise available to it. The laws of the State of California will also govern the Legal Notices and Disclaimers and Privacy Policy without giving effect to any principles or conflicts of laws.

Legal Notices and Disclaimers 

Please review the Home Security Store, Inc.'s Legal Notices and Disclaimers www.homesecuritystote.com/legal_notices_discalaimers.html for information on such notices and disclaimers of the Home Security Store, Inc.'s Website.

Privacy

Please review the Home Security Store, Inc.'s Privacy Policy www.homesecuritystore.com/privacy.html for information on the privacy practices of the Home Security Store, Inc.'s Website. 

Termination of Use

Home Security Store, Inc. may in its sole discretion terminate your use of the Home Security Store, Inc.'s Website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Home Security Store, Inc. reserves the right to change, suspend, or discontinue all or any aspects of the Home Security Store, Inc.'s Website at any time without prior notice.

Damages

In no event shall Home Security Store, Inc., its affiliates, or their respective officers, directors, employees, representatives or agents be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not we have been advised of the possibility of any such damages.

Limitation of Liability

By using the Home Security Store, Inc.'s Website, you expressly agree that use of the Home Security Store, Inc.'s Website is at your sole risk. The Home Security Store, Inc.'s Website is provided on an "AS IS" and "as available" basis. Neither Home Security Store, Inc. nor its respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the Home Security Store, Inc.'s Website will be uninterrupted or error-free. Neither Home Security Store, Inc. nor its Associates warrant the accuracy, integrity or completeness of the content provided on the Home Security Store, Inc.'s Website or the products or services offered for sale on the Home Security Store, Inc.'s Website. Further, Home Security Store, Inc. makes no representation that content provided on the Home Security Store, Inc.'s Website is applicable to, or appropriate for use in, locations outside of the United States. Home Security Store, Inc. and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Home Security Store, Inc. or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall Home Security Store, Inc. or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the Home Security Store, Inc.'s Website, including but not limited to reliance by you on any information obtained from the Home Security Store, Inc.'s Website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply whether in an action of contract, negligence or other tortuous action, even if an authorized representative of Home Security Store, Inc. has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the Home Security Store, Inc.'s Website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Home Security Store, Inc. reserves the right to make changes to the Home Security Store, Inc.'s Website and its CONDITIONS OF USE AND SALE, LEGAL NOTICES AND DISCLAIMERS, PRIVACY POLICY at any time. Each time you use the Home Security Store, Inc.'s Website, you must visit and review the then current CONDITIONS OF USE AND SALE, LEGAL NOTICES AND DISCLAIMERS, PRIVACY POLICY that apply to your transactions and use of this Website. If you are dissatisfied with the Home Security Store, Inc.'s Website, its content or CONDITIONS OF USE AND SALE, LEGAL NOTICES AND DISCLAIMERS, PRIVACY POLICY, you agree that your sole and exclusive remedy is to discontinue using the Home Security Store, Inc.'s Website.

Tampering with the Website, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the Website are prohibited.

Contact Information of Home Security Store, Inc.'s Website

  • The Home Security Store, Inc.'s Website address is: www.homesecuritystore.com

  • The mailing address for Home Security Store, Inc. is: Home Security Store, Inc.,    1760 Chicago Ave., Suite L21, Riverside, CA 92507

  • The telephone number for Home Security Store, Inc. is: (951) 782-8494.  The fax number for Home Security Store, Inc. is: (951) 782-8499.


Last revision date: December 29, 2005

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